Uganda
Online Complaints Management System International
Lodge Grievance:
I am a Customer
Yes
No
Account Number
*
Type of Request
*
Select
Complaint
Service Request
Mobile Number
Name
*
EmailId
*
Complaint Type
*
Account Closure Enquiry
Account Maintenance Charges Enquiry
Account Statement Request
Account Transfer Request
Amount Block Enquiry
Branch Service
Call not answered by branch
Cash Not Dispensed From ATM
CDM Cash Deposit status
CDM Cheque Deposit status
Cheque Book Not Received
Cheque Return Enquiry
Debit Card Captured
Debit Card Not Received
Debit Card Not Working
Delay In Opening Account
Dormant Account Activation
Exchange Rate
Internet Banking Password Reset
Internet Banking Registration
Internet Banking Issue
KYC Charges
KYC Update Request
Loan Charges
Loan EMI
M-CONNECT ISSUE
Mobile Banking Password Reset
Mobile Banking Registration
Online Banking Transfer Issue
POS/E-COM Dispute
Rapid Funds Transfer To India
SMS Blocking Request
SMS Registration
Staff Behaviour
Status of Telegraphic Transfer
Transaction Password Reset
Reporting of Fraud/Scam
OTHERS
Complaint Description
*
(2000 char left)
File Upload
(Only .pdf files (max size:1 MB) and .jpg/.jpeg files (max size:500KB) allowed.)